Privacy Policy

Introduction

SVGX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our service, including:

• Personal information you provide to us, such as your name, email address, and payment information when you register for an account or subscribe to our service.
• Information about your usage of our service, including your SVG generation prompts, generated content, and interaction with our platform.
• Technical data, such as your IP address, browser type, operating system, and device information.
• Cookies and similar tracking technologies to enhance your experience and analyze how you use our service.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our service.
• Processing your transactions and managing your account.
• Responding to your inquiries and providing customer support.
• Sending you technical notices, updates, security alerts, and administrative messages.
• Communicating with you about products, services, offers, and events, and providing news and information we think will be of interest to you.
• Monitoring and analyzing trends, usage, and activities in connection with our service.
• Detecting, preventing, and addressing technical issues, fraud, or other illegal activities.
• Training and improving our AI models to enhance the quality of generated SVGs.

Data Sharing and Disclosure

We may share your information in the following situations:

• With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• With business partners with whom we jointly offer products or services.
• When required by law, such as to comply with a subpoena or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information.
• Withdrawing your consent at any time, where we rely on consent to process your information.
• Requesting restriction of processing of your personal information.
• Requesting transfer of your personal information.
• Opting out of marketing communications.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting the contact page on our website: Contact Us